Case Study
Mr & Mrs Jones
Mr & Mrs Jones live in a bungalow in a street with three and four bedroom houses and are upset with the neighbour’s children who run up and down the path by the side of the bungalow that forms an alleyway to the next close. The children bang the window and the door and then run off.
Mr Jones is off work with ill health and Mrs Jones is worried about him. She finds the knocking of the front door and windows very annoying and has grabbed one of the children and threatened them. The police had been called to Mrs Jones and cautioned her for ‘man handling’ one of the children.
Community Mediation
Community Mediation improving life within the community. Mediation helps people to cope with or resolve disputes and conflict, therefore reducing the need for statutory organisational intervention.
Mediation empowers individuals and the community as a whole to make their own decisions, working towards easing tensions and stress. It also helps to build and strengthen a feeling of community spirit.
Why bother with mediation? Well it reduces the number of people whose only option is costly legal action. Mediation saves time, money and manpower for statutory agencies, e.g. police, local authority, welfare rights, etc.
Results from a survey published by Mediation UK stated that ‘Complaints handled between neighbours are the most effective means of resolving a dispute; two in three are satisfied with the effectiveness of their complaint, compared with half of those who contact the council or police. Complaints made to private landlords are considered least effective.’
Alliance Mediation Management Limited has a wealth of experience in Community Mediation ( see case study)and would be willing to provide the Mediators / Mediation Service to fulfil the potential demand for mediation or the expertise to allow Local Authorities / Organisations set up their own service.
Need a Mediator?
Alliance Mediation Management Limited employs fully qualified and competent mediators and we undertake mediation cases in pairs so that the residents are both listened to and the comments noted. In each pair that we employ the lead mediator would be qualified to Mediation UK competency standards.
Community Safety
Alliance Mediation Management Limited has run successful training courses for community officers / wardens in Mediation Awareness and Basic Mediation Skills courses. Those attending have benefited from this training and it has enabled them to engage with the community and reduce the stress in some aspect of their jobs.
Thinking of setting up your own Service?
Alliance Mediation Management Limited can identify people within the organisation suitable to carry out mediation and set up procedures for this to be carried out including supervision support for mediators. While you are building up your own service Alliance Mediation Management Limited can provide you with qualified mediators to ensure your own service is effective right from the beginning.