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1. Does your organisation have a vision, mission and values statement that specifically deals with conflict management?
2. Is conflict management a core competency in the organisation?
3. Does your organisation have the resources (time, money, people) to deal with conflict?
4. Do people know how to use your procedures?
5. Are the conflict management values known and shared?
Yes/No
Yes / No
Yes/No
Yes/No
Yes/No